INFORMATION COLLECTED BY FANTV In order to provide the Service, FanTV collects data via information provided to us by the Users, information collected while browsing or navigating through the Service, information inferred through usage and log data, and information collected from third parties.
a. Information provided to us by the User. FanTV collects content, communications, and other information provided by the Users while using the Service, including while creating an account without which FanTV will not be able to provide the Service. The following personal information about the user may be collected when the User creates an account:
b. Information collected during the use of the Service:
FanTV may collect and store all the content posted by you on the Service, including but not limited to videos, photographs, sound recordings, musical works embodied therein, comments, and texts.
FanTV may collect any personal correspondences such as emails or letters sent by the Users, and any emails or letters sent by third parties/other users regarding your activity or posts.
FanTV may collect information, including but not limited to, when you provide feedback(s), modify your content or email preferences, participate in contests, respond to surveys, provide comments, submit forms, or communicate with us. This information may include your name, e-mail id, mobile number, location, etc.
LEGAL BASIS FOR COLLECTING INFORMATION In accordance with the prevailing laws, FanTV will only collect and process personal data about you where we have lawful basis, in a fair and transparent manner. Lawful basis on which we would process our personal information includes obtaining explicit "consent" from you for processing your personal information, processing for "legitimate interests" where processing is necessary by us to provide you with customer support and for processing for "performance of the contract" wherein processing is essential in enabling our Service to the users. We may also process your information for "legal requirements" and in order to comply with applicable laws and to co-ordinate with law enforcement agencies.
The information collected from you is used by us to develop and improve the Service and also to provide you a personalised experience while using the Service. We use information to provide, analyse, administer, enhance, and personalize our service and marketing efforts, to process your registration, to provide you services, and to communicate with you related to below mentioned points. For example, we use information to: a. provide you our Service. b. provide certain features of our Service. c. provide you information about our services and products. d. provide you personalised services and products. e. show you personalised content recommendations. f. provide you a tailored and consistent experience across products and services offered by us. g. provide service updates or other non-marketing communications. h. provide you participation in interactive features of the websites such as rewards and feedback. i. fulfil our legal obligations or in relation of any legal claims.
FanTV may collect information for statistical analysis, i.e., to analyse and understand our audience, improve our service (including our user interface experiences), recommendation algorithms and delivery.
When you register with the Service, we contact you from time to time about updating of your personal information to provide the users such features that we believe may benefit/interest you.
Public information on the Service can be seen by any person, including if they do not have an account. This includes the username, any published content on the profile, profile picture, if any, number of followers. Public information can also be seen, accessed, reshared or downloaded through third-party services such as search engines, APIs, and offline media such as TV, and by apps, websites and other services that integrate with our Service.
RETENTION OF INFORMATION FanTV retains the information collected information for as long as required in order to provide the Service. Personal data collected shall be retained as long as your account is maintained, and till the time our Service is used and accessed by you. The information will be deleted on a request from the User or at the deletion of the account. However, after the account is deleted or the User has requested for the information to be deleted, FanTV may archive and/or retain some essential information for legal purposes.
MANAGING THE INFORMATION AND EXERCISING YOUR RIGHTS When you use the Service, we make good faith efforts to provide you, as and when requested by you, with access to your personal information and shall further ensure that any personal information or sensitive personal data or information found to be inaccurate or deficient shall be corrected or amended as feasible. We ask individual Users to identify themselves and the information requested to be accessed or corrected before processing such requests. We may decline to process requests that are unreasonably repetitive or systematic, requiring disproportionate technical effort, jeopardizing the privacy of others, or would be extremely impractical, or for which access is not otherwise required. In any case, where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort.
KEEPING PERSONAL DATA SAFE FanTV takes appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of your information. These include appropriate technical and organisational measures including but not limited to internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data.
All information gathered on the Service is securely stored within our controlled database. The database is stored on servers secured behind a firewall; access to the servers is password-protected and is strictly limited. However, please note that we cannot assure 100% safety of any information and therefore, users must exercise discretion in sharing their information. If you know or have reason to believe that your Service account credentials have been lost, stolen, altered, or otherwise compromised or in case of any actual or suspected unauthorized use of your account, please contact us by contacting our customer support team.
It is the User’s responsibility to only allow individuals to use your account where you're comfortable sharing this personal data with them.
FanTV considers it the responsibility of parents to monitor their children’s use of our Services. Nevertheless, it is our policy not to collect and process any personal information from children below 18 years of age or offer to send any promotional materials to persons in that category. We do not seek or intend to seek or receive any personal information from children. Should a parent or guardian have reasons to believe that a minor has provided us with personal information without their prior consent, please contact our customer support team to ensure that the personal information is removed from the Service.